How to download carbonite files if canceling

The ease of finding information? The overall support site? How likely are you to self-serve in the future? Email address. Support Help. Restore: The act of downloading your backed up files from our servers to your computer.

Back up: The act of uploading a copy of your files to our servers for safekeeping. Backup: This is the copy of files that you've backed up to our servers. InfoCenter: This is the Carbonite user interface on the Windows version of the product. Carbonite Backup Drive CBUD : this is your interface into what's in your backup and how you can restore files or remove files from your backup.

Dots: We place colored status dots on your files in order for you to quickly see what's backed up. If you are unsure of the location, there is a feature to search your backup for files to restore. Restoring All Your Files - With Carbonite's Restore Manager, you can effortlessly restore all of your backed up files to a new computer in a few simple steps.

If you need to restore a file and are not sure where the file is located, Carbonite can help you search for the file using details such as the filename or date the file was last modified. Click Browse your backup to open the Carbonite Backup Drive. When you have found the desired file or folder, right-click it and select Restore to restore the file to its original location. The file will then be restored to where it was originally located. To restore a file or folder to a new location, select Restore To If you wish to create a new folder, click the Make New Folder button, type a name for the new folder, and press the Enter key.

When you are satisfied with your choice, click the OK button and the file will be restored to the location you specified. Great article. If you had told me it was due to a technical error or problem with Carbonite I could cancel your service and offer a refund. When I asked who his boss was he told me David Friend.

Carbonite claims our e chat was not a sufficient request for cancelling service. However after telling me a technical problem would be sufficient, you tend to think this is political more than anything else. What is the main reason for your visit today? Did you find what you were looking for? What is your comfort level with computers? Select an option I'm very comfortable with computers I'm okay with computers I'm uncomfortable around computers.

How often do you visit the Carbonite Support site? How satisfied are you with The layout of the site and articles? The ease of finding information? The overall support site? How likely are you to self-serve in the future? Email address. Support Help. Restore: The act of downloading your backed up files from our servers to your computer. Back up: The act of uploading a copy of your files to our servers for safekeeping. Backup: This is the copy of files that you've backed up to our servers.